Billing & Cashier
Manage patient billing, payments, receipts, and financial operations.
Payment Modes
HospitalOS supports flexible payment configurations:
Prepaid Mode
Patients pay for services before receiving them. Common for outpatient services.
Postpaid Mode
Patients receive services first and pay at the end. Common for IPD admissions.
Per-Service Mode
Payment collected after each individual service (lab, pharmacy, etc.).
OPD Billing
Charge Types
- Registration Fee: One-time or per-visit registration charge
- Consultation Fee: Doctor consultation charges
- Lab Services: Laboratory test charges
- Radiology: Imaging and radiology charges
- Pharmacy: Medication charges
- Procedures: Minor procedure charges
Collecting Payment
- Patient arrives at cashier
- Search for patient record
- View pending charges
- Select items to pay
- Choose payment method
- Enter amount received
- Process payment
- Print receipt
IPD Billing
IPD billing accumulates charges throughout the admission.
Charge Categories
| Category | Billing Type |
|---|---|
| Bed Charges | Daily rate |
| Nursing Fees | Daily rate |
| Medications | Per item |
| Procedures | Per procedure |
| Lab/Radiology | Per test |
| Doctor Fees | Per visit/procedure |
Deposits
Collect deposits at admission to cover expected costs:
- Record deposit amount at admission
- Track running balance vs. charges
- Request additional deposits if needed
- Refund excess at discharge
Discharge Billing
- Doctor initiates discharge
- System generates final bill
- Review all charges
- Apply deposits
- Calculate balance due
- Collect remaining payment
- Print discharge summary and bill
Payment Methods
Cash
Direct cash payment with change calculation
Mobile Money
MTN, Vodafone, AirtelTigo mobile payments
Card
Debit and credit card payments
Insurance
NHIS and private insurance claims
Cashier Dashboard
The cashier dashboard provides a complete view of financial operations.
Dashboard Features
- Pending payments queue
- Today's collections summary
- Payment method breakdown
- Quick patient search
- Receipt reprint
- Daily reports
Reports
- Daily Collection: Summary of all payments received
- Payment Method: Breakdown by payment type
- Outstanding: Unpaid balances
- Revenue by Service: Income by department/service
Service Catalog
Configure pricing for all hospital services.
Setting Up Services
- Go to Settings → Service Catalog
- Select department
- Add service with:
- Service name
- Category
- Price
- Tax (if applicable)
- Save service