Emergency Department
Manage emergency triage, critical patient care, and life-saving workflows.
Triage System
The triage system uses color-coded categories to prioritize patients based on severity.
Immediate / Critical
Life-threatening conditions requiring immediate intervention. Examples: cardiac arrest, severe trauma, respiratory distress.
Urgent
Serious but stable conditions. Can wait 10-60 minutes. Examples: fractures, severe pain, high fever.
Delayed / Minor
Minor injuries or illnesses. Can wait 1-2 hours. Examples: minor cuts, sprains, mild symptoms.
Deceased / Expectant
Patients who are deceased or have injuries incompatible with survival given available resources.
Emergency Registration
Emergency patients can be registered quickly with minimal information.
Quick Registration
- Click Emergency Arrival
- Enter basic patient info (name, age, gender)
- Select arrival mode (ambulance, walk-in, police)
- Perform triage assessment
- Patient bypasses payment queue (configurable)
Note: Emergency patients can bypass payment requirements when configured. Billing is settled after stabilization or at discharge.
Triage Assessment
The triage nurse performs a rapid assessment to determine priority.
AVPU Scale
- A - Alert: Patient is fully conscious and responsive
- V - Voice: Patient responds to verbal stimuli
- P - Pain: Patient responds only to painful stimuli
- U - Unresponsive: Patient does not respond to any stimuli
Assessment Checklist
- Consciousness level (AVPU)
- Airway status (clear, compromised, obstructed)
- Breathing status (normal, labored, absent)
- Circulation (pulse present, quality, capillary refill)
- Initial vital signs
- Chief complaint
- Mechanism of injury (if trauma)
Emergency Workflow
Patient Flow
Dispositions
- Discharged: Patient stable, sent home with instructions
- Admitted: Transferred to IPD ward for continued care
- ICU: Critical patients requiring intensive care
- Transferred: Referred to another facility
- AMA: Left against medical advice
- Deceased: Patient expired
Emergency Dashboard
The emergency dashboard provides real-time visibility of all emergency patients.
Dashboard Features
- Color-coded patient cards by triage category
- Wait time tracking for each patient
- Quick access to patient vitals and history
- Doctor assignment and status
- One-click disposition actions
- Emergency statistics and metrics