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Industry InsightsJanuary 10, 202619 min read

340B Pharmacy Program Software: Compliance Management and Automation 2026

Complete guide to 340B program compliance software, automated auditing, contract pharmacy management, HRSA audit preparation, and maximizing 340B savings in 2026.

C

Charles Bah

CEO

340B Pharmacy Program Software: Compliance Management and Automation 2026

The 340B Drug Pricing Program generates billions in savings for covered entities, but regulatory complexity and compliance requirements demand sophisticated software solutions. In 2026, automation and AI-driven 340B management platforms are transforming from aspirational to operationally necessary, with 100% automated audit coverage becoming the standard. This comprehensive guide covers 340B program software, compliance requirements, leading platforms, implementation strategies, and maximizing savings while maintaining HRSA audit readiness.

Understanding the 340B Drug Pricing Program

The 340B Drug Pricing Program was created in 1992 to enable covered entities serving vulnerable patient populations to stretch scarce federal resources by accessing deeply discounted outpatient drugs from pharmaceutical manufacturers.

Program Size and Growth

2026 Market Dynamics:

  • Covered Entities: 14,000+ hospitals, clinics, and healthcare organizations
  • Contract Pharmacies: 30,000+ pharmacy locations participating
  • Annual Savings: Over $60 billion in aggregate drug discounts
  • Market Pressure: Increased scrutiny from manufacturers, payers, and regulators

Covered Entity Types

Eligible Organizations:

  • Federally Qualified Health Centers (FQHCs)
  • Ryan White HIV/AIDS Program grantees
  • Tuberculosis clinics
  • Hemophilia treatment centers
  • Sexually transmitted disease clinics
  • Family planning clinics (Title X)
  • Disproportionate Share Hospitals (DSH)
  • Critical Access Hospitals
  • Rural Referral Centers
  • Sole Community Hospitals
  • Children's hospitals
  • Cancer hospitals

How 340B Works

Basic Mechanism:

  1. Covered entities purchase medications from manufacturers at 340B ceiling prices (typically 20-50% below wholesale)
  2. Entities dispense medications to eligible patients
  3. Entities bill insurance/Medicare/Medicaid at regular rates
  4. Savings (spread between 340B cost and reimbursement) fund patient programs and services

Contract Pharmacy Model:

  • Covered entities contract with retail/specialty pharmacies
  • Pharmacies dispense 340B medications on behalf of covered entities
  • Virtual inventory model or split-billing arrangements
  • Software ensures proper claims identification and processing

2026 Regulatory and Compliance Landscape

HRSA Audit and Enforcement Trends

Increased Scrutiny:

  • HRSA conducting more frequent covered entity audits
  • Average audit findings requiring corrective action: 85% of audited entities
  • Common violations: Patient eligibility errors, duplicate discounts, diversion
  • Financial liability: Repayment of unlawful discounts plus potential fines

Program Integrity Initiatives:

  • Enhanced data collection and reporting requirements
  • Manufacturer compliance programs and data requests
  • Expanded use of 340B ESP (Electronic System for Program Integrity)
  • Increased coordination with state Medicaid agencies

Regulatory Changes and Proposals

2026 Developments:

HRSA Rebate Model Pilot:

  • Phased implementation beginning 2026
  • Covered entities purchase drugs at market rates initially
  • Claim rebates from manufacturers after dispensing
  • Requires significant software system modifications

Manufacturer Restrictions:

  • Ongoing litigation over contract pharmacy limitations
  • Some manufacturers restricting 340B pricing to single contract pharmacy
  • Software must track manufacturer-specific policies

Medicaid Exclusion File Compliance:

  • Prevention of Medicaid duplicate discounts
  • Daily updates to exclusion files
  • Automated claims processing rules
  • State-specific carve-in/carve-out policies

Top 340B Compliance Management Software Platforms 2026

1. Kalderos

Overview: Market-leading 340B claims administration and dispute resolution platform.

Key Features:

  • Real-time claims identification and adjudication
  • Contract pharmacy claim management
  • Duplicate discount prevention
  • Manufacturer dispute resolution
  • Medicaid exclusion file processing
  • Comprehensive audit trail
  • HRSA audit preparation tools

Technology Approach:

  • Neutral third-party platform connecting entities, pharmacies, and manufacturers
  • Blockchain-based claims validation
  • AI-powered eligibility determination
  • Cloud-based SaaS model

Ideal For: Health systems with multiple contract pharmacies

2. Verity Solutions (Sentry Data Systems)

Overview: Comprehensive 340B management with split-billing and virtual inventory capabilities.

Key Features:

  • Split-billing software for contract pharmacies
  • Patient eligibility verification
  • Prescription accumulator integration
  • Claims identification and billing
  • Inventory management and reconciliation
  • Wholesaler account management
  • Compliance reporting and analytics

Technology Approach:

  • Integration with pharmacy management systems
  • Real-time eligibility determination
  • Automated inventory replenishment
  • Audit trail generation

Ideal For: Covered entities using split-billing model

3. Macro Helix

Overview: Advanced 340B program management and optimization platform.

Key Features:

  • Patient registration and eligibility workflows
  • Provider credentialing and onboarding
  • Contract pharmacy management
  • Claims monitoring and validation
  • Financial tracking and reporting
  • HRSA audit preparation
  • Policy and procedure management

Technology Approach:

  • Configurable rules engine
  • Integration with EHR, pharmacy, and billing systems
  • Data analytics and dashboards
  • Automated compliance checking

Ideal For: Large health systems managing complex 340B programs

4. Apexus 340B Prime Vendor Program

Overview: HRSA-designated Prime Vendor offering 340B management tools.

Key Features:

  • 340B ceiling price calculator
  • Savings analysis tools
  • Wholesaler account management
  • Educational resources and training
  • Contract pharmacy agreement templates
  • Compliance guidance

Technology Approach:

  • Web-based tools and resources
  • Integration with wholesaler systems
  • Pricing database updates

Ideal For: All covered entities (free to 340B participants)

5. RxStrategies (Cervey)

Overview: Technology-enabled 340B consulting and software services.

Key Features:

  • 340B OPAIS (Office of Pharmacy Affairs Information System) registration
  • Policy development and documentation
  • Patient eligibility criteria definition
  • Contract pharmacy management
  • Audit preparation and remediation
  • Financial tracking and optimization

Technology Approach:

  • Combination of software and consulting services
  • Customized compliance frameworks
  • Integration with entity systems

Ideal For: New 340B covered entities or those seeking consulting support

6. Nuvem 340B Technology Suite

Overview: Comprehensive platform for 340B program compliance and optimization.

Key Features:

  • Patient eligibility determination
  • Referral tracking and documentation
  • Contract pharmacy compliance
  • Split-billing automation
  • Financial reporting and analytics
  • HRSA audit readiness tools
  • Provider education modules

Technology Approach:

  • Cloud-based SaaS platform
  • EHR and pharmacy system integration
  • Mobile applications for provider use
  • AI-powered compliance monitoring

Ideal For: Covered entities seeking integrated platform with strong audit tools

Essential 340B Software Features

1. Patient Eligibility Determination

Core Capabilities:

  • Automated patient eligibility screening based on covered entity criteria
  • Relationship to covered entity verification (patient of the entity)
  • Prescribed by provider of entity confirmation
  • Medication use for entity-eligible condition validation
  • Referral tracking from entity providers to contract pharmacies
  • Ineligibility flagging to prevent diversion

Documentation Requirements:

  • Patient registration in entity system
  • Provider prescribing credentials and affiliation
  • Diagnosis code linking to entity services
  • Date of last entity visit
  • Referral records to contract pharmacies

2. Contract Pharmacy Management

Functionality:

  • Contract pharmacy agreement repository
  • Pharmacy registration and credentialing
  • 340B claims identification rules by pharmacy
  • Performance monitoring and reporting
  • Compliance audit scheduling
  • Pharmacy-specific manufacturer restrictions tracking

Reporting:

  • Prescription volume by pharmacy
  • 340B savings by pharmacy location
  • Compliance issues and remediation tracking
  • Pharmacy adherence to contract terms

3. Claims Processing and Adjudication

Automated Workflows:

  • Real-time eligibility lookup at point of sale
  • Automatic 340B modifier application (JG, TB modifiers)
  • Split-billing logic (340B vs. non-340B)
  • Accumulator bypass for 340B claims
  • Secondary payer coordination
  • Claim reversal and reprocessing

Integration Points:

  • Pharmacy management systems (PioneerRx, QS/1, Liberty, etc.)
  • Prescription benefit managers (PBMs)
  • Medicaid management information systems
  • Commercial payer platforms

4. Duplicate Discount Prevention

Medicaid Compliance:

  • Daily Medicaid exclusion file updates
  • State-specific carve-in/carve-out logic
  • Fee-for-service vs. managed care differentiation
  • Automatic claim denial or reversal for Medicaid 340B
  • Rebate liability tracking for managed Medicaid

Multi-Payer Coordination:

  • Primary vs. secondary payer identification
  • Medicare Part B vs. Part D determination
  • Commercial insurance 340B policy tracking
  • Manufacturer copay assistance program exclusion

5. Inventory Management

Tracking Methods:

Virtual Inventory (Accumulator Model):

  • Track 340B-eligible prescription volume
  • Phantom inventory accumulation
  • Periodic wholesaler account replenishment
  • No physical separation of 340B drugs

Split-Billing (Actual Inventory Model):

  • Physical separation of 340B vs. non-340B stock
  • Real-time inventory balancing
  • Automated reordering at 340B pricing
  • Reconciliation processes

Hybrid Models:

  • Combination of virtual and actual inventory
  • Drug-specific inventory strategies
  • Wholesaler account optimization

6. Financial Reporting and Analytics

Savings Tracking:

  • 340B purchase cost vs. WAC/AWP comparison
  • Reimbursement revenue calculation
  • Net savings (spread) determination
  • Savings allocation to programs/services
  • ROI on 340B program administration

Compliance Metrics:

  • Patient eligibility verification rates
  • Duplicate discount prevention accuracy
  • Contract pharmacy compliance scores
  • Policy adherence measurements
  • Audit finding remediation status

7. HRSA Audit Preparation

Audit Readiness Tools:

  • Document repository for policies and procedures
  • Automated audit sample selection
  • Eligibility documentation compilation
  • Prescription audit trail generation
  • Recertification checklist management
  • Mock audit simulation tools

Audit Response Capabilities:

  • Rapid data extraction for HRSA requests
  • Audit findings tracking and remediation
  • Corrective action plan (CAP) management
  • Post-audit compliance monitoring

Implementing 340B Compliance Software

Phase 1: Program Assessment and Planning (Months 1-2)

Evaluate Current State:

  • Review 340B savings and program size
  • Assess current compliance processes
  • Identify manual vs. automated workflows
  • Analyze past audit findings
  • Calculate administrative burden

Define Requirements:

  • Patient eligibility determination needs
  • Contract pharmacy management scope
  • Integration with existing systems (EHR, pharmacy, billing)
  • Reporting and analytics requirements
  • Budget and timeline constraints

Vendor Selection:

  • Request proposals from leading platforms
  • Evaluate features against requirements
  • Assess implementation complexity
  • Compare total cost of ownership
  • Check references from similar covered entities

Phase 2: Implementation and Integration (Months 2-6)

Technical Implementation:

  • Install software and configure infrastructure
  • Integrate with EHR systems (Epic, Cerner, Meditech, etc.)
  • Connect to pharmacy systems at contract pharmacies
  • Configure eligibility determination rules
  • Set up claims adjudication logic

Data Migration:

  • Transfer patient eligibility records
  • Import contract pharmacy agreements
  • Load historical prescription data
  • Configure wholesaler account connections
  • Import policies and procedures documentation

Workflow Configuration:

  • Define patient registration workflows
  • Establish provider credentialing processes
  • Configure contract pharmacy onboarding
  • Set up prescription routing rules
  • Establish audit sampling procedures

Phase 3: Testing and Validation (Months 5-7)

System Testing:

  • Eligibility determination accuracy testing
  • Claims processing validation
  • Duplicate discount prevention verification
  • Reporting and analytics validation
  • Integration testing with all connected systems

Compliance Validation:

  • Sample audits of 340B-eligible claims
  • Medicaid exclusion file processing verification
  • Financial calculations accuracy checks
  • Policy adherence validation

User Acceptance Testing:

  • Clinical staff eligibility workflows
  • Pharmacy technician claim processing
  • Administrative reporting and analytics
  • Audit preparation processes

Phase 4: Training and Go-Live (Months 6-8)

Staff Training:

  • Clinicians: Patient registration and referral processes
  • Pharmacists: Claim adjudication and split-billing
  • Compliance staff: Audit preparation and monitoring
  • Finance: Reporting and savings optimization
  • IT: System administration and troubleshooting

Phased Rollout:

  • Pilot with single contract pharmacy or clinic
  • Monitor closely for issues and gather feedback
  • Refine workflows based on real-world use
  • Expand to additional locations incrementally
  • Full deployment across all 340B operations

Phase 5: Ongoing Optimization (Continuous)

Continuous Improvement:

  • Regular compliance audits (quarterly minimum)
  • Policy updates based on regulatory changes
  • Workflow refinement for efficiency gains
  • Staff retraining and competency assessment
  • Technology updates and feature adoption

Performance Monitoring:

  • Track key performance indicators (KPIs)
  • Analyze savings trends
  • Monitor compliance metrics
  • Identify optimization opportunities
  • Benchmark against best practices

Maximizing 340B Savings with Technology

1. Eligible Patient Identification Optimization

AI-Powered Eligibility:

  • Machine learning algorithms identify likely eligible patients
  • Predictive analytics for patient outreach prioritization
  • Automated EHR screening for eligible conditions
  • Provider alerts for 340B-eligible encounters

Impact: 15-25% increase in 340B-eligible prescription capture

2. Contract Pharmacy Network Optimization

Data-Driven Pharmacy Selection:

  • Geographic analysis of patient populations
  • Prescription volume forecasting by location
  • Payer mix analysis for optimal pharmacy partners
  • Specialty pharmacy network development

Network Management:

  • Automated pharmacy performance monitoring
  • Contract compliance scoring
  • Utilization trending and optimization
  • Underperforming pharmacy identification

Impact: 10-20% increase in 340B savings through network optimization

3. Specialty Drug Focus

High-Value Medication Management:

  • Specialty pharmacy contract development
  • Prior authorization automation
  • Patient assistance program coordination
  • Buy-and-bill vs. 340B analysis

Target Categories:

  • Oncology medications
  • Rheumatology biologics
  • HIV/AIDS antiretrovirals
  • Hepatitis C direct-acting antivirals
  • Multiple sclerosis therapies

Impact: Specialty drugs represent 50%+ of 340B savings for many entities

4. Manufacturer Restriction Navigation

Policy Tracking:

  • Automated updates on manufacturer contract pharmacy restrictions
  • Alternative fulfillment strategies for restricted drugs
  • Financial impact analysis of restrictions
  • Advocacy and dispute resolution support

Compliance:

  • Manufacturer-specific claim routing rules
  • Single contract pharmacy designation tracking
  • Audit trail for restricted manufacturer transactions

5. Medicaid Managed Care Optimization

State-Specific Strategies:

  • Carve-in vs. carve-out policy tracking by state
  • FFS vs. managed Medicaid differentiation
  • Billing logic customization per state regulations
  • Exclusion file processing automation

Impact: Prevention of duplicate discounts while maximizing eligible 340B savings

Compliance Best Practices for 340B Programs

Policy and Procedure Development

Essential Policies:

  1. Patient Eligibility Policy:

    • Definition of "patient of the covered entity"
    • Provider relationship requirements
    • Eligible conditions and services
    • Referral documentation standards
    • Ineligibility criteria
  2. Contract Pharmacy Policy:

    • Pharmacy selection criteria
    • Agreement requirements
    • Compliance monitoring processes
    • Audit procedures
    • Corrective action protocols
  3. Duplicate Discount Prevention Policy:

    • Medicaid exclusion processes
    • Manufacturer copay assistance restrictions
    • Secondary payer coordination
    • Claim reversal procedures
  4. Internal Audit Policy:

    • Audit frequency (minimum quarterly recommended)
    • Sample size determination
    • Audit scope and methodology
    • Findings remediation timelines
    • Documentation retention

Internal Audit Program

Quarterly Audit Scope:

  • Random sample of 340B-eligible claims (minimum 100 claims)
  • Patient eligibility documentation review
  • Provider credentialing verification
  • Prescription-to-referral linkage validation
  • Duplicate discount exclusion confirmation
  • Financial accuracy validation

Audit Methodology:

  • Stratified random sampling across locations, providers, drug types
  • HRSA audit protocols simulation
  • Independent auditor review (annually)
  • Findings categorization by severity
  • Corrective action plans with timelines
  • Re-audit of finding categories

Documentation:

  • Audit plans and scopes
  • Sample selection methodology
  • Audit findings reports
  • Corrective action plans
  • Remediation evidence
  • Follow-up audit results

HRSA Audit Preparation

Pre-Audit Checklist:

  • [ ] Current policies and procedures reviewed and updated within 12 months
  • [ ] Internal audit completed within 90 days of HRSA notification
  • [ ] Document repository organized and accessible
  • [ ] Key staff trained on audit protocols
  • [ ] Historical claims data validated for accuracy
  • [ ] Contract pharmacy agreements current and compliant
  • [ ] Recertification submitted on time
  • [ ] Audit preparation software tools tested

Audit Response Strategy:

  • Designate primary HRSA contact and backup
  • Assemble cross-functional team (compliance, finance, clinical, IT, pharmacy)
  • Establish communication protocols
  • Prepare document production workflow
  • Schedule daily team debriefs during audit
  • Engage legal counsel if findings anticipated

Common 340B Compliance Pitfalls and Solutions

Pitfall 1: Inadequate Patient Eligibility Documentation

Problem: Unable to prove patient relationship to covered entity

Solution:

  • EHR integration for automated eligibility confirmation
  • Provider attestation workflows
  • Referral tracking systems
  • Diagnosis code verification
  • Last visit date documentation
  • "Patient of entity" definition clarity

Pitfall 2: Contract Pharmacy Compliance Gaps

Problem: Contract pharmacies not following 340B policies

Solution:

  • Comprehensive pharmacy agreements with audit rights
  • Regular pharmacy compliance audits
  • Performance monitoring dashboards
  • Pharmacy staff training programs
  • Automated compliance alerts
  • Corrective action protocols

Pitfall 3: Duplicate Discount Violations

Problem: Medicaid claims incorrectly billed at 340B

Solution:

  • Daily Medicaid exclusion file updates
  • Automated claims processing rules
  • State-specific carve-in/carve-out logic
  • Secondary payer verification
  • Regular reconciliation processes
  • Software-enforced prevention controls

Pitfall 4: Diversion to Ineligible Patients

Problem: 340B drugs dispensed to non-eligible patients

Solution:

  • Real-time eligibility verification at point of prescribing/dispensing
  • Provider education and training
  • Automated ineligibility flagging
  • Claims reversal processes
  • Regular audits of eligibility determination accuracy

Pitfall 5: Inadequate Record Retention

Problem: Unable to produce audit documentation

Solution:

  • Centralized document repository
  • Automated audit trail generation
  • Minimum 5-year retention policy
  • Backup and disaster recovery systems
  • Regular documentation completeness audits

ROI of 340B Compliance Software

Cost Considerations

Software Costs:

  • SaaS subscription: $50,000 - $500,000+ annually (depending on entity size, contract pharmacy count)
  • Implementation: $25,000 - $200,000
  • Training: $10,000 - $50,000
  • Ongoing support: Typically included in subscription

Staffing:

  • 340B Program Director: 1.0 FTE
  • Compliance Analysts: 1-3 FTE (depending on size)
  • IT Support: 0.25 - 0.5 FTE
  • Administrative Support: 0.5 - 1.0 FTE

Savings and Revenue Protection

Direct Savings:

  • Increased 340B-eligible claim capture: 15-25%
  • Prevented audit findings and repayments
  • Reduced administrative labor (50-70% time savings)
  • Optimized wholesaler account management

Risk Mitigation:

  • Avoided HRSA penalties and corrective action costs
  • Prevented manufacturer disputes and chargebacks
  • Reduced legal and consulting fees for audit defense
  • Protected reputation and program eligibility

Typical ROI:

  • Break-even: 12-18 months for most covered entities
  • 3-year ROI: 300-500% for properly implemented programs
  • Larger entities and those with compliance gaps see higher returns

Future Trends in 340B Technology

AI and Machine Learning

Emerging Capabilities:

  • Predictive analytics for patient eligibility probability
  • AI-powered audit preparation and finding prediction
  • Natural language processing for policy interpretation
  • Automated contract pharmacy performance optimization
  • Fraud detection and anomaly identification

100% Automated Audit Coverage

2026 Standard:

  • Real-time compliance monitoring replacing sampling
  • Every claim validated against eligibility criteria
  • Automated documentation compilation
  • Continuous audit readiness
  • Proactive issue identification and remediation

Blockchain for Claims Verification

Transparent Record-Keeping:

  • Immutable audit trail of 340B claims
  • Multi-party verification (entity, pharmacy, manufacturer)
  • Dispute resolution through shared ledger
  • Enhanced program integrity and trust

Interoperability and Data Exchange

FHIR-Based Integration:

  • Standardized data exchange with EHRs
  • Real-time eligibility lookups across systems
  • Automated provider credentialing
  • Seamless claims adjudication

Getting Started with 340B Compliance Software

Step 1: Assess Your Needs

Evaluate:

  • Current 340B program size and savings
  • Contract pharmacy count and geographic distribution
  • Existing compliance processes and pain points
  • Past audit findings and risk areas
  • Available budget and resources

Step 2: Define Requirements

Prioritize Features:

  • Patient eligibility determination automation
  • Contract pharmacy management capabilities
  • Integration with existing systems (EHR, pharmacy, billing)
  • Reporting and analytics needs
  • Audit preparation tools
  • Budget constraints

Step 3: Evaluate Vendors

Request Demonstrations:

  • Kalderos, Verity Solutions, Macro Helix, Nuvem, RxStrategies
  • See platform functionality in action
  • Assess ease of use and learning curve
  • Verify integration capabilities
  • Check references from similar covered entities

Step 4: Plan Implementation

Develop Timeline:

  • Implementation: 4-6 months typical
  • Budget for software, implementation, training
  • Identify internal champion and project team
  • Plan for workflow changes
  • Communicate with stakeholders

Step 5: Monitor and Optimize

Track Success:

  • 340B savings trends
  • Compliance metrics (audit findings, eligibility accuracy)
  • Administrative efficiency gains
  • Staff satisfaction
  • Audit readiness scores

Conclusion: 340B Compliance Software as Program Foundation

The 340B Drug Pricing Program provides critical financial support for covered entities serving vulnerable populations, but regulatory complexity demands sophisticated technology solutions. In 2026, 340B compliance software has evolved from optional enhancement to operational necessity, with automation, AI-driven monitoring, and 100% audit coverage becoming the standard.

Leading covered entities using advanced 340B management platforms achieve:

  • Increased Savings: 15-25% improvement in 340B-eligible claim capture
  • Compliance Assurance: Near-zero audit findings through continuous monitoring
  • Efficiency Gains: 50-70% reduction in administrative time
  • Risk Mitigation: Protection from HRSA penalties, manufacturer disputes, and program jeopardy
  • Audit Readiness: Continuous preparedness replacing crisis-driven preparation

Whether you're an FQHC, DSH hospital, Ryan White clinic, or other covered entity, investing in 340B compliance software protects your program, maximizes savings, and ensures sustainable operations in an increasingly complex regulatory environment.

Contact MedSoftwares to discuss how comprehensive pharmacy management systems can support your 340B program compliance requirements alongside dispensing, clinical services, and operational workflows.

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