The African pharmacy sector is undergoing a remarkable transformation. Our 2024 report, based on surveys of over 500 pharmacies across 15 countries, reveals key trends shaping the industry.
Key Findings
Our research uncovered several important trends:
- 67% of pharmacies now use some form of digital management system, up from 45% in 2022
- Mobile money adoption has reached 78% in urban areas
- Inventory accuracy improved by an average of 34% after implementing POS systems
- Customer satisfaction increased by 28% in digitized pharmacies
Challenges Remain
Despite progress, significant challenges persist:
- Unreliable internet connectivity in rural areas
- High initial costs of software solutions
- Limited technical skills among staff
- Resistance to change from traditional operators
The Path Forward
The report concludes with recommendations for pharmacy owners, software providers, and policymakers to accelerate digital transformation while ensuring no one is left behind.
Download the Full Report
The complete 50-page report is available for free download. It includes detailed country-by-country analysis, case studies, and actionable recommendations.
