PharmaPOS is a comprehensive pharmacy management system built specifically for pharmacies in Africa, Middle East, Asia, and Latin America. This guide covers every feature in detail.

Core Features Overview
PharmaPOS combines six essential modules into one integrated platform:
- Point of Sale (POS) - Fast, accurate transactions
- Inventory Management - Complete stock control
- Prescription Management - Safety and compliance
- Mobile Money Integration - Local payment methods
- NHIS/Insurance Claims - Automated processing
- Offline Mode - Works without internet
1. Point of Sale (POS)
Fast Checkout
- Barcode Scanning: Scan products for instant lookup
- Product Search: Find items by name, generic name, or code
- Keyboard Shortcuts: Power user commands for speed
- Quick Keys: Frequently sold items one-click access
Flexible Pricing
- Multi-Unit Sales: Sell by piece, card, or box
- Auto Price Calculation: Prices adjust based on unit
- Discounts: Percentage or fixed amount
- Promotions: Time-limited special pricing
Sales Management
- Pending Sales Queue: Pharmacist prepares, cashier processes
- Hold & Recall: Save transactions for later
- Returns Processing: Handle returns with full tracking
- Split Payments: Multiple payment methods per sale
Receipt Printing
- Thermal Printer Support: 58mm and 80mm printers
- Custom Templates: Your branding and messaging
- Reprint Capability: Reprint any historical receipt
- Tax Display: Compliant tax information
2. Inventory Management
Stock Tracking
- Real-Time Quantities: Always know what you have
- Multiple Locations: Store room vs. counter stock
- Stock Valuation: Know your inventory value
- Low Stock Alerts: Never run out of essentials
Expiry Management
- Batch Tracking: Track each batch separately
- Expiry Alerts: 30, 60, 90 day warnings
- FEFO Enforcement: First Expired, First Out
- Expiry Reports: Plan clearance sales
Purchase Management
- Supplier Management: Track all your suppliers
- Purchase Orders: Create and send POs
- Goods Receiving: Receive with batch details
- Price Comparison: Compare supplier pricing
Stock Operations
- Stock Adjustments: Document additions/removals
- Stock Transfers: Move between branches
- Stock Take: Physical count vs. system
- Variance Reports: Identify discrepancies
3. Prescription Management
Drug Safety
- Drug Interaction Checker: Automatic alerts for dangerous combinations
- Allergy Warnings: Patient allergy cross-check
- Dosage Guidance: Recommended dosing information
- Contraindications: Condition-based warnings
Controlled Substances
- Schedule Tracking: Track controlled medications
- Register Compliance: Maintain required records
- Quantity Limits: Enforce dispensing rules
- Audit Trail: Complete dispensing history
Prescription Processing
- Digital Prescriptions: Enter prescription details
- Refill Tracking: Monitor refill eligibility
- Prescription History: Patient medication history
- Label Printing: Professional medication labels
4. Mobile Money Integration
Supported Providers
PharmaPOS integrates with major mobile money providers:
- MTN Mobile Money (Ghana, Uganda, Rwanda, Cameroon)
- M-Pesa (Kenya, Tanzania)
- Vodafone Cash (Ghana)
- AirtelTigo Money (Ghana)
- Airtel Money (Uganda, Kenya)
- Orange Money (Francophone Africa)
Payment Features
- One-Click Payment: Select provider, enter number, done
- Payment Verification: Real-time confirmation
- Receipt Integration: Mobile money details on receipt
- End-of-Day Reports: All mobile money transactions
Benefits
- Capture more sales from customers without cash
- Reduce cash handling and security risks
- Faster transactions than card payments
- No merchant fees on many providers
5. NHIS/Insurance Claims
Ghana NHIS
- Claims Submission: Direct electronic submission
- Price Lists: NHIS price list integration
- Claims Tracking: Monitor claim status
- Reimbursement Reports: Track payments received
Kenya NHIF
- Member Verification: Validate NHIF membership
- Claims Processing: Submit claims electronically
- Copay Handling: Calculate patient portions
- Reconciliation: Match payments to claims
Private Insurance
- Multiple Insurers: Support various insurance companies
- Eligibility Check: Verify coverage
- Copay Calculation: Automatic patient amounts
- Claims Batching: Efficient claim submission
6. Offline Mode
How It Works
PharmaPOS stores all data locally, syncing to cloud when connected:
- Local Database: Complete data on your computer
- Full Functionality: All features work offline
- Auto-Sync: Uploads when internet returns
- Conflict Resolution: Handles data conflicts intelligently
What Works Offline
| Feature | Online | Offline | |---------|--------|---------| | Sales Processing | Yes | Yes | | Inventory Lookup | Yes | Yes | | Customer Accounts | Yes | Yes | | Receipt Printing | Yes | Yes | | Mobile Money | Yes | No* | | NHIS Claims | Yes | Queued | | Reports | Yes | Yes |
*Mobile money requires internet; sale can be saved for later payment
Why It Matters
In regions with unreliable internet:
- No Lost Sales: Continue operating during outages
- No Downtime: Your pharmacy never stops
- Data Security: Local backup protects against cloud issues
- Cost Savings: Don't need premium internet plans
Additional Features
Customer Management
- Customer Database: Contact details, purchase history
- Loyalty Programs: Points and rewards
- Credit Accounts: Track outstanding balances
- Purchase History: What they've bought before
Staff Management
- User Accounts: Individual logins
- Role Permissions: Control who can do what
- Activity Logging: Track all user actions
- Shift Reports: Performance by staff member
Reporting & Analytics
- Sales Reports: Daily, weekly, monthly, custom
- Inventory Reports: Stock levels, movement, valuation
- Profit Analysis: Margins by product/category
- Customer Reports: Top customers, buying patterns
- Staff Reports: Performance metrics
Multi-Branch Support
(Standard and Premium plans)
- Branch Management: Separate branch operations
- Centralized Control: Overview of all locations
- Stock Transfers: Move inventory between branches
- Consolidated Reports: Combined analytics
Multi-Language Support
- English: Full support
- French: Complete translation
- Arabic: Full RTL support
Multi-Currency Support
- Multiple currency pricing
- Exchange rate management
- Currency conversion
- Multi-currency reports
System Requirements
Minimum Requirements
- Windows 10/11, macOS, or Linux
- 4GB RAM (8GB recommended)
- 10GB storage
- Standard display (1366x768+)
Hardware Support
- USB/Bluetooth barcode scanners
- 58mm/80mm thermal printers
- Cash drawers
- Customer displays
Pricing
| Plan | Workstations | Price | Best For | |------|-------------|-------|----------| | Basic | 1 | $299 | Single location | | Standard | Up to 3 | $499 | Growing pharmacy | | Premium | Up to 10 | $899 | Pharmacy chains |
All plans include:
- Full feature access
- 1 year free updates
- Email support
- Data migration assistance
Get Started
- Request a Demo - See PharmaPOS in action
- Try with your actual products and workflows
- 30-day money-back guarantee
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