Kenyan hospitals need software that handles NHIF claims, accepts M-Pesa payments, and works reliably across the country. This guide covers the best hospital management systems for Kenya in 2026.
Top Hospital Software for Kenya
#1. HospitalOS — Best Overall for Kenya
HospitalOS delivers comprehensive hospital management designed for Kenyan healthcare.
Why #1 for Kenya:
| Feature | HospitalOS Advantage | |---------|---------------------| | NHIF Integration | Automated claims processing | | M-Pesa | Built-in integration | | Offline Mode | Works in low-connectivity areas | | Pricing | KES 65,000 - KES 390,000 one-time | | Support | East African timezone |
Complete Features:
- NHIF eClaims integration
- M-Pesa, Airtel Money, T-Kash payments
- Patient registration & EMR
- Laboratory management
- Pharmacy with KEPHIS compliance
- Billing & revenue cycle
- Inventory management
- Reporting & analytics
Pricing (KES):
- Clinic Edition: KES 65,000 (~$499)
- Standard Edition: KES 115,000 (~$899)
- Professional: KES 195,000 (~$1,499)
- Enterprise: KES 390,000 (~$2,999)
#2. AfyaPro
Overview: Kenyan-developed hospital management system.
Pros:
- Local development
- NHIF integration
- Swahili interface option
Cons:
- Subscription model
- Higher long-term cost
- Limited offline capability
Pricing: Monthly subscription
Best For: Facilities wanting local vendor
#3. Slade360
Overview: Part of larger healthcare technology ecosystem.
Pros:
- Insurance integrations
- Modern interface
- API connectivity
Cons:
- Complex pricing
- Internet dependent
- Enterprise focus
Pricing: Enterprise quotation required
Best For: Large hospital groups
Kenya-Specific Requirements
NHIF Integration
What Kenyan Hospitals Need:
| Feature | Importance | HospitalOS | |---------|------------|------------| | eClaims submission | Critical | Yes | | Beneficiary verification | Critical | Yes | | Tariff management | High | Yes | | Preauthorization | High | Yes | | Linda Mama support | Medium | Yes | | Afya Care integration | Medium | Yes |
Mobile Money Payments
Payment Methods Used in Kenya:
| Method | Usage | HospitalOS Support | |--------|-------|-------------------| | M-Pesa | 85%+ | Full integration | | Cash | 60% | Yes | | Airtel Money | 15% | Yes | | Bank Transfer | 20% | Yes | | Insurance | 30% | Yes (NHIF + private) |
Regional Considerations
Nairobi & Major Towns:
- Reliable internet available
- Cloud features usable
- Full system capabilities
Rural & Remote Areas:
- Intermittent connectivity
- Offline mode essential
- Low bandwidth optimization needed
- HospitalOS excels here
Feature Comparison
NHIF Processing
| Software | eClaims | Verification | Preauth | Linda Mama | |----------|---------|--------------|---------|------------| | HospitalOS | Yes | Yes | Yes | Yes | | AfyaPro | Yes | Yes | Yes | Yes | | Slade360 | Yes | Yes | Yes | Limited |
Payment Integration
| Software | M-Pesa | Airtel | Cash | Insurance | |----------|--------|--------|------|-----------| | HospitalOS | Full | Full | Yes | Multi-payer | | AfyaPro | Full | Limited | Yes | NHIF focus | | Slade360 | API | API | Yes | Multi-payer |
Offline Capability
| Software | Full Offline | Partial | Sync | |----------|-------------|---------|------| | HospitalOS | Yes | N/A | Auto | | AfyaPro | No | Yes | Manual | | Slade360 | No | No | N/A |
Implementation for Kenyan Facilities
Typical Setup
Hardware Needs:
- Desktop computers (minimum 3)
- Receipt printer
- Network equipment
- UPS/power backup
- Barcode scanner (optional)
Timeline:
| Week | Activities | |------|------------| | 1 | Installation, NHIF configuration | | 2 | Data import, staff setup | | 3 | Department training | | 4 | Go-live, support |
Training Options
Included Free:
- Video tutorials
- User documentation
- Remote training sessions
Additional (fee-based):
- On-site training (Nairobi, Mombasa, Kisumu)
- Extended support packages
- Custom workflow setup
Success Stories
County Hospital, Nakuru
"NHIF claims used to take our team days to process. With HospitalOS, we submit claims same-day and our rejection rate dropped from 25% to under 5%." — Hospital Administrator
Results:
- Claims processing: 3 days → same day
- Rejection rate: 25% → 5%
- Revenue collected: +35%
Private Hospital, Nairobi
"M-Pesa integration changed everything. Patients pay instantly, we reconcile automatically, and accounting is so much easier." — Finance Manager
Results:
- Payment collection: +40%
- Reconciliation time: -80%
- Patient satisfaction: +25%
Health Centre, Kisii
"Our area has frequent power and internet issues. HospitalOS offline mode means we never stop serving patients. When connectivity returns, everything syncs." — Clinical Officer
Results:
- Zero downtime
- Continuous patient care
- Complete data integrity
Pricing Guide (KES)
Small Clinic
| Item | Cost (KES) | |------|------------| | HospitalOS Clinic | 65,000 | | Computers (3) | 150,000 | | Printer | 15,000 | | Network | 20,000 | | Total | 250,000 |
Medium Hospital
| Item | Cost (KES) | |------|------------| | HospitalOS Standard | 115,000 | | Computers (8) | 400,000 | | Printers (2) | 30,000 | | Network | 50,000 | | Total | 595,000 |
Large Facility
| Item | Cost (KES) | |------|------------| | HospitalOS Enterprise | 390,000 | | Computers (20) | 1,000,000 | | Server | 200,000 | | Infrastructure | 150,000 | | Total | 1,740,000 |
Frequently Asked Questions
Does it integrate with NHIF eClaims?
Yes, HospitalOS has full NHIF eClaims integration including beneficiary verification, preauthorization, and automated claim submission.
Can patients pay with M-Pesa?
Yes, M-Pesa is fully integrated. Payments are automatically recorded and reconciled in the billing system.
Do you support both English and Swahili?
Yes, the interface is available in English with Swahili support for patient-facing areas.
What about county hospitals?
HospitalOS works for county facilities with specialized features for public health requirements and NHIF processing.
Is there local support?
Yes, we provide support during East African business hours with both remote and on-site options available.
Get Started
For Kenyan hospitals, HospitalOS provides:
| Need | Solution | |------|----------| | NHIF eClaims | Fully automated | | M-Pesa payments | Built-in | | Offline operation | Complete | | Affordable pricing | KES 65,000+ one-time | | Local support | EA timezone |
